首先妳開機進入XP時不用執行任何軟體,直接按「F1」就可以見到關於「遠端協助」的說明,如果想進一步瞭解的話,也可以下載指引:
http://www.microsoft.com/windowsxp/pro/techinfo/deployment/remoteguide/RemoteAssistanceSteps.doc
或是透過 MSN messenger「遠端協助」或參考這裡 http://www.microsoft.com/taiwan/windowsxp/pro/techinfo/deployment/remoteguide/default.htm